Refunds

Refund policy

Last updated 14 September 2026 · sodafitusa.com

The manufacturer’s guarantee, as published

The official product page states a 60-day money-back guarantee from the date of purchase, and asks that the product has been used consistently for at least 30 days before a refund is requested.

Three details follow from that wording and all three are worth knowing before you order.

• The clock starts at purchase, not at delivery. Shipping time comes out of your 60 days.
• The 30 days of use is a stated condition, not a suggestion. A request made in week one does not meet the published terms.
• Your practical decision window is therefore about 30 days — roughly day 30 to day 60 — the period in which you have both given it a fair trial and can still ask for your money back.

Write the purchase date on the box. It is the single most useful thing you can do to keep this guarantee usable.

How to request a refund

1. Find your order confirmation email. It carries your order number, the purchase date and the retailer’s support address.
2. Write to that address, quoting your order number and purchase date, and say what you are asking for.
3. Follow the instructions you get back — including any instruction about returning bottles, opened or otherwise. Those instructions come from the retailer and supersede any summary on this or any other third-party page.
4. Keep the packaging until the matter is closed.

What we can and cannot do

Cannot: see your order, cancel it, change the delivery address, track a parcel, approve a refund, expedite one, or contact the retailer on your behalf. We have no access to any of that and no standing to act for you.

Can: tell you what the published terms said when we last read them, and update this page when they change. If you believe the terms have changed, or that they are not being honoured, tell us at support@sodafitusa.com — we will re-check the official page and correct what we publish.

Third-party sellers

A bottle bought from a marketplace listing or an unauthorised reseller is outside the manufacturer’s guarantee entirely. The 60-day terms apply to purchases made through the official checkout. This is also where counterfeit and out-of-date stock tends to end up, which is a good enough reason on its own to buy direct.

Refunds relating to this website

sodafitusa.com sells nothing and charges nothing, so there is no circumstance in which we owe you a refund. If you have been charged by anyone claiming to be this site, that is fraud and you should raise it with your card issuer immediately.

Guarantee terms summarised here were read from the official product page on 14 September 2026. Terms can change without notice. The retailer’s own statement of its guarantee is authoritative.